As the Insurance industry evolves, online digital marketing is gradually becoming an acceptable means of doing business.
Clients nowadays are engulfed with an array of activities which make it difficult for them to conduct all their transactions within the available working hours.
Technology on the other hand is rapidly changing how people live and work and therefore the need to leverage it to solve the challenges clients face.
As a customer focused company, NSIA Insurance has introduced NSIA Business Digital platform captioned “NSIAbiz”. The platform seeks to use technology to solve the challenges of our clients especially at the retail space.
The NSIAbiz platform consists of;
•Online: nsiabiz.nsiainsurance.com.gh •WhatsApp (Chatbot) 0596992724
The benefits of the NSIAbiz digital platform include:
1. Convenience: Customers can access and manage their policies anytime, anywhere.2. Transparency: Clear and easy-to-understand information about policies and claims.
3. 24/7 Support: Chatbots and online resources for round-the-clock assistance
4. Security: Robust cybersecurity measures to protect customer data.
5. Data-driven insights: Analytics for improved decision-making and innovation.
6. Automation: Streamlined processes reduce manual errors and increase efficiency.
7. Omnichannel experience: Seamless interactions across web, mobile, and social media.
